Refund & Cancellation Policy

Our refund policy ensures fairness in cases where services do not meet expectations or terms. Below are the main conditions for eligibility:

• Service Non-Delivery: Full refund if hosting service plan or features are not fulfilled within 7 days of purchase.
• Non-Compliance with Terms: Refund eligibility if services fail to meet our Terms of Service.
• Process: Contact our customer support with account details and refund reason. Refunds are processed within 5–7 business days.

Domain refunds are subject to specific conditions:

• Within 24 Hours: Full refund if canceled by the registrar within 24 hours of purchase, processed within 5–7 business days.
• Manual Cancellation: ₹80 deduction per domain if canceled manually within 24 hours.
• Domain Renewal: No refunds after renewal completion.
• Domain Renewal with Transfer: No refunds once transfer and renewal are successful.
• Free Domain with Hosting: If a domain is provided free with hosting, its base price is deducted if the plan is canceled.
• Non-Refundable Cases:
  • Domains purchased below base price.
  • Domains bought with coupons or offers.
  • Domains in bulk/bundled packages.
  • Domains under spam or copyright violations.
  • Domains pending verification or on hold.

Hosting plan refunds are available under specific conditions:

• General Hosting Plans: Full refund within 7 days if promised features not delivered.
• GoDaddy Hosting:
  • Yearly Plans: Refund within 30 days.
  • Monthly Plans: Refund within 24 hours only.
• Note: Refunds apply only when promised features are undelivered.

Professional Email plan refunds are limited to:

• Within 24 Hours: Full refund if canceled within 24 hours of purchase.
• After 24 Hours: No refunds after this period.
• Offer Price Purchases: No refund on discounted/offer purchases, even within 24 hours.

Non-Refundable: No refunds for Bulk WhatsApp or SMS plans, regardless of timing or reason.

• Warranty Period: Replacement only for faulty products within warranty.
• No Monetary Refunds: No cash refunds for digital products.
• Compatibility: Ensure compatibility before purchase; third-party compatibility not guaranteed.
• Claims Process: Report issues with valid proof during warranty period.

• Process: Cancel via dashboard or customer support.
• Eligibility: Cancellations within 7 days may be refundable.
• After 7 Days: Non-refundable.

• Spam or phishing activity.
• Pornographic or explicit content hosting.
• Fraudulent or copyright-infringing activity.

No refunds are issued in such cases; legal action may follow.