Terms of Service

1 Eligibility & Authority

Binding Agreement: By using Gitysoft services, you agree to these terms explicitly.

• Age Requirement: You must be at least 18 years old and legally capable of entering into a contract to use our services.
• Authority: If you are signing up on behalf of a company or entity, you represent that you have the legal authority to bind that company to these terms.

2 Account Setup & Security

2.1 Information Accuracy

You must provide accurate, current, and complete contact information (Name, Address, Email, Phone). You are obligated to update this information within 7 days of any change.

2.2 Security & Verification

• Account Security: You are solely responsible for maintaining the security of your login credentials. Gitysoft is not liable for any loss due to unauthorized access to your account.
• Identity Verification: We reserve the right to ask for additional authentication (KYC documents) if we doubt the genuineness of an account.

3 Billing & Cancellation

3.1 No Refund Policy

Services purchased from Gitysoft Technologies are non-refundable. This applies to all Web Hosting, VPS, Dedicated Servers, and Domain registrations. Once a service is activated or a domain is registered, no reversal of funds can be processed.

3.2 Cancellation & Termination

• You may cancel your service at any time via the client dashboard; however, no prorated refund will be issued for the remaining term.
• Service violation (e.g., spamming, phishing) leads to immediate termination without any refund or notice.

4 Domain Services Policy

4.1 Domain Transfer Restrictions

Per ICANN regulations, a newly registered domain is placed under a mandatory 60-day lock.

• DNS Lock: During the transfer status (approx. 5-7 days), you cannot update Nameservers or DNS records.
• EPP Code: If you transfer your domain from another registrar to Gitysoft at a discounted/offer price, the domain will remain under a lock period until it reaches its expiry date. After the domain expires and completes the redemption period, you can move it to another registrar. However, if you wish to transfer the domain before its expiry date, you will be required to pay a fee of $12.
• Automation: Transfers are fully automated; we cannot manually expedite them.
• Internal Push: For transfers between Gitysoft accounts, the domain must be at least 10 days old.

4.2 Renewal & Redemption

If a domain expires and passes the Grace Period, it enters the Redemption Period. Recovering a domain from Redemption incurs a mandatory restoration fee.

*Prices are estimates and subject to Registry changes.

4.3 Trademark & ccTLD Rules

• Trademark Violation: Users cannot register domains that infringe on trademarks (e.g., amazon-deal.in, googleindia.in). Such domains will be deleted immediately.
• Registry Authority: Country-code domains (like .in, .ai) are controlled by respective registries. If they demand KYC which the client fails to provide, the domain may be suspended.

5 Technical Restrictions

5.1 Prohibited Scripts

The following scripts are strictly prohibited on our network:

• IRC Scripts, Proxy Scripts, Torrents, IP Scanners.
• Warez, Hacking tools, Shell scripts, and Exploits.
• Crypto-mining scripts or heavy background processes.

5.2 Storage Policy

We do not allow the hosting of: Archive files (.zip, .tar, .rar), Media libraries (.mp4, .mp3), or unoptimized large files (>20MB PDF/PNG/JPEG) strictly for storage purposes.Kindly Optimize/Compress Image to webp Format

5.3 Resource Limits

• RAM/CPU: No single account may consume more than 2GB RAM or 20 Entry Processes.
• SSD Cron Jobs: Max frequency once every 1 hour.
• HDD Cron Jobs: Max frequency once every 6 hours.
• INODES: 4,00,000 files per cPanel on all Gitysoft Hosting Plans.
• Note:If you are using a GoDaddy hosting plan, please note that each GoDaddy plan has a different Specifications limit. You can check their Limits Details here: See Here.

6 Rules of Conduct

• Banned Content: Child pornography, hate speech, terrorism-related content, and phishing sites are strictly prohibited. Zero tolerance.
• Spam Policy: Sending unsolicited bulk emails (Spam) is forbidden. We terminate accounts found spamming without notice.
• Copyright: You must own the rights to the content you publish. We respect DMCA notices and will remove infringing content.

7 Backup & Retention

7.1 User Responsibility

You are solely responsible for backing up your data. Gitysoft does not warrant that we back up your data and is not liable for any data loss caused by server failure, hacking, or user error.

7.2 Data Deletion

If an account is suspended due to non-payment, no backup will be provided. Data is automatically and permanently deleted 15 days after the overdue date.

8 Legal & Jurisdiction

8.1 Limitation of Liability

Services are provided on an "as is" basis. Gitysoft is not liable for any direct, indirect, incidental, or consequential damages, including loss of data or profits.

8.2 Governing Law

Gitysoft reserves the right to modify this agreement at any time. Changes are effective immediately upon posting to the site.